Terms & Conditions
Terms governing the use of CatalystSServices's website and services.
1. Acceptance of Terms
By accessing or using the CatalystSServices website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Services Description
CatalystSServices provides enterprise communication infrastructure, conversational AI solutions, digital engineering services, and related technology solutions. The specifics of each service are outlined in the applicable service agreement and service level agreement (SLA) provided at the time of engagement.
3. Intellectual Property
All content, materials, trademarks, and intellectual property displayed on this website are owned by or licensed to CatalystSServices. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
4. User Obligations
You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations. You must not engage in any activity that disrupts or interferes with our systems, compromises security, or violates the rights of others.
5. Limitation of Liability
To the maximum extent permitted by law, CatalystSServices shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including but not limited to loss of profits, data, or business opportunity.
6. Service Level & Availability
CatalystSServices endeavours to maintain high availability and performance of its services. Specific uptime commitments, response times, and credits are defined in the applicable SLA agreed upon during service engagement. We are not liable for disruptions caused by factors beyond our reasonable control.
7. Confidentiality
Both parties agree to maintain confidentiality of any proprietary or sensitive information shared during the course of business. This obligation survives the termination of any service agreement.
8. Governing Law
These terms are governed by the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
9. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our website or services after any modifications constitutes acceptance of the updated terms.
10. Contact
For questions or concerns regarding these terms, please reach out through the contact information available on our website.